Friday, 17 July 2009

On a refreshing change from the norm - a continuation of sorts

Fucking mental perhaps, but also refreshing. Here's the deal:

My last post here detailed the gist of my trying to get an internet connection sorted at my new flat here in Vienna (I can't be bothered to check what I wrote right now so I may well repeat a bit here - deal with it).

Basically, I spoke for longer than accustomed to, to a slightly odd, yet very friendly lady on the phone, who began asking questions about my personal life, albeit in a non-invasive way. She'd informed me that within a couple of days I'd receive an email with a form I needed to fill in and return and then Id be internetagogo. A couple of days pass, no email. It was vexing me slightly as it means I have to patronise various pubs and cafes in order to use their free wireless, since the one I was leeching from a neighbour suddenly stopped working. Lousy neighbor. I sent my crazy internet lady an email asking when I'd be likely to receive the forms. She emailed back explaining how she'd had a busy Monday so hadn't been able to call but would try to call me the following day. OK, fair enough I thought.

A cople more days passed and still no contact. I tried calling the number she'd left but apparently it didn't exist. Frustrating. Then I got a call from her last night:

"I'm very angry," she said. "You have to understand, I thought I could count on people." She did indeed sound distressed.
"What's wrong?" I asked. Already I'd decided she was nice, and that it probably wasn't her fault."
"He sent the forms to the wrong email address, the idiot," she protested, "I didn't know. I can't be expected to check on every outgoing email here. Thank you so much for your email - I would never have known otherwise."

he more she spoke, the more endearing I found her, her accented English making her plight (which was really my own) seem even more heartbreaking. She explained that she'd see to it that the forms were resent, to the correct address, immediately, sighing and apologising the whole time. I stressed that it wasn't a big deal and thanked her for her attempts to recify the error, a smile on my face the whole time. She sounded so sweet and well-meaning.

So we got that sorted - end of phone call right? But then she wished me a good evening and began telling me how she had the weekend off and would be going to Prague. And then it got odd, but amusingly, rather than irritatingly so. She'd just bought some Stoff (she implored me to tell her the English word - it's material), and with it would be constructing hats.

"I'll make one with fishes. Fishes on Stoff. It'll be like wearing an aquarium!" (giggle).

I'm stifling giggles myself here, but wanting to hear more, so humouring her as best I can.

"And one hat will be red with bells. Like a wizard's hat!"

God bless this lady and her hatmaking eccentricities.

The conversation, post internet sorting, lasted 20 minutes, and left me with a grin and aching cheeks

I truly hope she has a good time in Prague. When my internet is sorted I will be calling her regularly with invented problems, just to hear her madness some more.

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